Return & Refund Policy Page

At homedecor, we value our customers and strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help with our refund and return policy.

Returns

• You have 7 days from the date of delivery to return an item.

• Items must be unused, in their original packaging, and in the same condition as received.

• Proof of purchase (receipt or order confirmation) is required for all returns.

• Certain items such as custom-made or clearance products are not eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days to the original payment method.

• Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

• If you need to exchange an item for a different one, please contact us within 7 days of receiving your order.

• Exchanges are subject to product availability.

• Additional shipping charges may apply for exchanged items.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographic evidence.

• We will provide a replacement or issue a full refund based on the situation.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

• We recommend using a trackable shipping service as we cannot guarantee receipt of returned items.